Privacy Policy

1. Introduction

Don's Diesel Service & Repair ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, forms, phone calls, and other communications. This Privacy Policy explains what we collect, how we use it, and how we protect it.


By using this Site or submitting information through it, you agree to the practices described below.


2. Information We Collect

  • Contact information such as name, email address, phone number, and business or fleet details
  • Service request details, messages, and any information you include when contacting us
  • Website usage data such as pages visited, device type, browser type, and general traffic patterns
  • Any consent records related to forms, call-back requests, or messaging preferences


3. How We Use Your Information

  • Respond to quotes, service requests, and general inquiries
  • Schedule repairs, inspections, towing, mobile service, and parts requests
  • Contact you about estimates, updates, reminders, or follow-up questions
  • Improve our website, customer service, and operational performance
  • Meet legal, safety, and recordkeeping obligations


4. Calls, Text Messages, and Contact Forms

If you call us or submit a form, we may store the information you provide so we can respond, coordinate service, and document our communications.


4.1 Consent

We only use your phone number for follow-up calls or text messages when you provide it to us for that purpose or otherwise give consent.


4.2 Message Types

You may receive service updates, appointment reminders, estimate questions, parts updates, or other messages related to your request.


4.3 No Sale of Contact Information

We do not sell your personal information. We do not share your phone number or contact details for unrelated third-party marketing.


4.4 Opt Out

You may ask us to stop contacting you by replying STOP to a text message or by contacting us directly at utter2424@gmail.com.


4.5 Help

If you need help with a message or request, contact us at utter2424@gmail.com.


5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tools to understand traffic, improve performance, and make the Site easier to use. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.


6. Data Retention

We keep personal information only as long as needed to provide services, answer inquiries, meet legal requirements, and maintain business records.


7. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information. To make a request, contact us at utter2424@gmail.com.


8. Third-Party Services

We may use trusted third-party tools for website hosting, analytics, messaging, or payment-related functions. These providers may process information on our behalf and are expected to protect it appropriately.


9. Children's Privacy

Our website and services are intended for business use and are not directed to children. We do not knowingly collect information from children.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Effective Date: 07/27/2026


11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:


Don's Diesel Service & Repair

542 Utter Road

Davenport Center, NY 13751

Phone: +1 607 278 4015

Email: utter2424@gmail.com